Resolved -
The engineering team have identified the issue with a primary networking device which suffered a failure. Services are operating on it's redundant pair. All services are now operational.
Apr 23, 18:43 AWST
Update -
We are continuing to investigate this issue.
Apr 23, 18:10 AWST
Investigating -
The FocusNet team are aware of an outage affecting cloud telephony, web-hosting, CoverCloud and Medicloud environments.
The engineering teams are actively investigating and will provide further updates as they come.
Apr 23, 18:07 AWST